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PRIVACY & COOKIES POLICY
Dr Naomi Tyrrell & Tyrrell Studio Ltd

  1. Background
    Dr Naomi Tyrrell & Tyrrell Studio Ltd values your privacy and is committed to protecting your Personal Data. This Privacy & Cookies Policy explains how We collect, store, use, and share your Personal Data when you use Our Site (https://www.naomityrrell.com).

    By using Our Site, you agree to the terms outlined in this policy. If you do not agree, please stop using Our Site immediately.

  2. Definitions
    - Personal Data: Any data that identifies or can be used to identify an individual, in accordance with UK Data Protection Legislation.
    - Data Protection Legislation: The UK GDPR, Data Protection Act 2018, and Privacy and Electronic Communications Regulations (PECR).
    - Cookie: A small text file placed on your device by Our Site.
    - We/Us/Our: Dr Naomi Tyrrell & Tyrrell Studio Ltd, registered office at Wayland’s Corner, EX16 6PN

  3. What This Policy Covers
    This policy applies only to Our Site. If Our Site contains links to external websites, please note that We are not responsible for how those websites handle your data.
     

  4. Your Rights
    - Right to be informed: You have the right to know how We collect and use your data.
    - Right of access: You can request a copy of the Personal Data We hold about you.
    - Right to rectification: If your data is incorrect or incomplete, you can ask Us to correct it.
    - Right to erasure: Also known as 'the right to be forgotten,' you can request that We delete your data.
    - Right to restrict processing: You can limit how We process your data.
    - Right to data portability – You can request a copy of your data for use with another service.
    - Right to object – You can object to certain uses of your data, such as direct marketing.

    If you are not satisfied with how We handle your data, you can lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk
     

  5. What Data Do We Collect?
    We may collect the following data when you use Our Site:
    - Identity Data: Name, title.
    - Contact Data: Email, phone number, postal address.
    - Demographic Data: Location, preferences, interests.
    - Technical Data: IP address, browser type, time zone, device information.
    - Usage Data: Pages visited, time spent on Our Site.
     

  6. How We Use Your Data
    We process your Personal Data on the following legal bases:
    - Contractual necessity: To provide Our services
    - Legitimate interests: To improve Our services and conduct direct marketing (if you have an existing relationship with Us).
    - Consent: If you opt in to receive marketing emails.
     

  7. Data Retention
    We keep your data only as long as necessary:
    - Clients: Contact data is kept for 72 months after the contract ends.
    - Enquiries: Contact data is deleted after 36 months if no further engagement occurs.
    - Marketing subscribers: Data is kept indefinitely until you unsubscribe. Once unsubscribed, it is deleted after 3 months.
    - Financial data: Retained as required by law.
     

  8. Data Security
    We take appropriate security measures, including:
    - Password protection on all devices.
    - Antivirus software on all systems.
    - Secure cloud storage (Google Drive, OneDrive)
     

  9. Sharing Your Data
    We do not sell your data. We may share your data with:
    - Third-party service providers (e.g., Mailerlite, QuickBooks, Xero).
    - Law enforcement (if legally required).
     

  10. Accessing Your Data
    You can request a copy of the data We hold about you by emailing Us at naomi@naomityrrell.com
     

  11. Our Use of Cookies
    We use first-party and third-party Cookies to improve your experience. These include:
    - Strictly Necessary Cookies: Enable core functionality (e.g., login).
    - Analytics Cookies: Help Us improve Our Site by tracking usage data.
    - Marketing Cookies: Used by third parties like Google and Facebook for advertising.
     

  12. How to Control Cookies
    You can:
    - Adjust browser settings to block Cookies.
    - Delete Cookies from your device.
    - Opt out via Our Cookie consent banner.
     

  13. Changes to This Policy
    We may update this policy from time to time. The latest version will always be on Our Site.
    Last updated: 12 March 2025
     

  14. Contacting Us
    If you have any questions about Our Site or this Privacy Policy, please contact us by email at naomi@naomityrrell.com

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